Orders placed on the website are usually dispatched within 1 - 3 working days however your order may take longer at busy periods e.g Christmas.
All orders for Mainland UK will be delivered following time taken to process and dispatch (Excluding Weekends, Bank Holidays and Public Holidays).
If the order is over the free delivery minimum you will not be charged for delivery. The free delivery threshold.
‘Mainland UK excluding Highlands & Islands’
‘Mainland UK excluding Highlands & Islands’ does not include the Scottish counties: Argyll & Bute, Highlands, Moray, North Ayreshire, Orkney Islands, Shetland Islands and the Western Isles. Also excluded are Northern Ireland, Isle of Man, Isles of Scilly and the Channel Islands. In addition to the above Regions/Counties, the following UK postcode areas are excluded: IM, TR21-25, GY, JE, IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44 & ZE.
Sweet candy 4 U currently ship goods to the following countries/shipping zones:
DPD Zone 0: ‘Mainland UK Next Day Delivery If You Order By 12PM £8.99
DPD Zone 1: ‘Mainland UK excluding Highlands & Islands’ £5.99
DPD Zone 2: UK ‘Highlands and Islands’ £12.99
DPD Zone 3: UK Northern Ireland, Isle of Man & Isles of Scilly £17.89
DPD Zone 4: Channel Islands £17.49
DPD Zone 5: Ireland (Eire) £17.89
DPD Zone 6: Belgium, Luxembourg & The Netherlands £14.49
DPD Zone 7: Denmark, France (excluding Corsica) Germany & Monaco £21.49
DPD Zone 8a: Italy & Spain £18.99
DPD Zone 8b: Greece & Portugal £38.99
DPD Zone 9: Austria, Norway, Poland, Slovakia, Slovenia, Sweden and Hungary £39.49
We may be able to ship to other countries in Europe and the World, please email us for the price: firstname.lastname@example.org or use the Contact Us section of the website.
If your goods cannot be delivered for any reason and are returned to Sweet Candy 4 U , the cost of the goods will be refunded in full less an administrative charge to cover postage, packing and administration. If a delivery is refused - a re-delivery fee will be payable.
A signature will be required on delivery of your goods. If an order is returned as a result of a customer not collecting it from their local sorting office or being available to receive the delivery, then that customer will be charged the normal shipping fee for us to re-dispatch the order, this is the charge applied by DPD and not us.
You are required to check your items thoroughly upon delivery. You must notify us of any damages or shortages within 48 hours of delivery and provide photographic evidence by email. We will not be able to process any loss or damage claims after this period has elapsed.